- General Information
- Manufacturer
- Barracuda Networks, Inc
- Manufacturer Website Address
- http://www.barracudanetworks.com
- Brand Name
- Barracuda
- Service Name
- Instant Replacement - Extended Service
- Product Type
- Service
Instant Replacement
One hundred percent uptime is important in corporate environments, but sometimes equipment can fail In the rare case that a Barracuda product fails, Barracuda ships a replacement unit on the same or next business day And by means of the Hardware Refresh Program, we ensure that
customers benefit from the latest hardware improvements and firmware capabilities:
- Enhanced support providing phone and email support 24/7
- Hard disk replacement on models that have swappable RAID drives
- Free hardware refresh after four years of continuous IR coverage
- Service Information
- Service Main Type
- Exchange
- Service Description
- 24x7x1 Business Day
- Provided Support
- Replacement
- Phone Support
- Email Support
- Service Response Time
- 1 Business Day - Replacement
- Service Location
- Carry-in
- Service Duration
- 1 Month
- Product Supported
Barracuda BNGFSC25a
- Pricing Type
- Must be purchased within 60 days of the product purchase